Digitizing operations for
SIS, a $1B+ security enterprise

SIS
Web Experiences
Mobile Experiences
IT & Enterprise
India
SIS
Web Experiences
Mobile Experiences
IT & Enterprise
India

Context

SIS is a billion-dollar multinational leader in security, facility management, and cash logistics, serving banks, ATMs, malls, enterprises and public institutions across multiple countries.

The business was operating largely offline and needed digital transformation across its workforce, operations, and service monitoring systems.

Goal

Our mission was to strategically digitise SIS’s complex offline enterprise systems into a modern digital platform supporting real-time tracking, monitoring, workforce management, and service visibility.

Outcomes

Digital Transformation

that unified offline processes into an automated ecosystem with real-time visibility.

Role-Based Monitoring

that enabled tailored dashboards across guards, managers, and operations teams.

Simplified Experience

that delivered intuitive navigation for diverse user groups.

Operational Efficiency

that optimized reporting, onboarding, allocation, and escalation workflows.

Enterprise Operations Dashboard

Insight-driven dashboard structured with role-based metrics, real-time data and clear hierarchy for operational oversight.

IA & Process Mapping

A structured information architecture mapped complex workflows and data touchpoints, ensuring real-time tracking and coordination flows were clear for each role.

Visual & UI Design

The interface used clear data visualization, high-contrast colours and responsive layouts to present multiple data points without overwhelming users.

Enterprise Operations Dashboard

Insight-driven dashboard structured with role-based metrics, real-time data and clear hierarchy for operational oversight.

Insight-driven dashboard structured with role-based metrics, real-time data and clear hierarchy for operational oversight.

IA & Process Mapping

A structured information architecture mapped complex workflows and data touchpoints, ensuring real-time tracking and coordination flows were clear for each role.

A structured information architecture mapped complex workflows and data touchpoints, ensuring real-time tracking and coordination flows were clear for each role.

Visual & UI Design

The interface used clear data visualization, high-contrast colours and responsive layouts to present multiple data points without overwhelming users.

The interface used clear data visualization, high-contrast colours and responsive layouts to present multiple data points without overwhelming users.

The results

The interface used clear data visualization, high-contrast colours, and responsive layouts to present complex data clearly across contexts.

Integrated

as a holistic digital enterprise platform.

Real-Time

with actionable insights and monitoring capabilities.

User-Centric

for an accessible experience across a diverse workforce.

The Mobile Application Experience

01
Educational
institutions
Educational Institutions
Scalable, plug-and-play systems for fast-moving tech environments.
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02
Financial
institutions
Educational Institutions
Scalable, plug-and-play systems for fast-moving tech environments.
education icon
03
Healthcare
facilities
Educational Institutions
Scalable, plug-and-play systems for fast-moving tech environments.
education icon

Enterprise dashboard design enabling structured visibility of tickets, tasks, and incident management workflows.

Responsive design ensuring consistent enterprise dashboard experience across desktop, tablet, and mobile screen sizes.

On-site research with SIS personnel uncovered operational pain points, inefficiencies and hierarchy challenges, informing the digital redesign strategy.

A visual workflow maps critical end-to-end enterprise processes, guiding users through reporting, allocation, and resolution steps.

Mobile information architecture wireframes outline structured navigation and content hierarchy for on-the-go access.

Web application wireframes define layout, UI patterns, and interface structure for complex admin tasks.

Web visual design applies a unified colour palette, accessible typography, and iconography for clarity and consistency.

Mobile app wireframes depict streamlined screens optimized for field tasks and quick interactions.

Mobile visual design uses responsive layouts, bold colours, and refined typography for clear, context-aware use.

FAQs

What did NetBramha design for SIS?
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SIS Limited is India's largest security solutions company, listed on BSE/NSE, with 200,000+ security professionals across India and operations extending to Australia. NetBramha designed multiple digital initiatives to drive growth across this billion-dollar security enterprise.

Designing operational software for a 200,000-person field workforce spread across two countries is a fundamentally different problem from typical office-based enterprise SaaS - the primary users are frontline staff, not desk-based knowledge workers.

Why is workforce management UX for field staff different from typical enterprise software?
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Field security personnel often access the platform on shared or basic devices, under time pressure, between shifts - conditions that rule out the assumption of a stable desktop environment most enterprise SaaS is designed around.

NetBramha faced a closely related challenge with ACT Fibernet's field-operations app, also designed for on-ground technicians rather than office staff. Both required prioritising speed and reliability over feature depth in the interface.

How does SIS's scale compare to NetBramha's other enterprise platform work?
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At 200,000+ employees, SIS is among the largest workforce-management platforms in NetBramha's portfolio - larger in headcount than most of its BFSI clients' customer bases are in daily active platform users.

That scale places SIS alongside ONE Muthoot (4,600+ branches) as one of NetBramha's clearest large-scale, operationally complex Indian enterprise credentials.

What kind of digital initiatives did NetBramha build for SIS, specifically?
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The engagement spanned multiple initiatives rather than a single app - workforce rostering, operational coordination, and growth-focused digital tools across SIS's security services business.

That multi-initiative engagement model, rather than one discrete redesign, is closer to how NetBramha approached Gyaan.ai's ongoing platform evolution than to a single fixed-scope project like Cloudnine's app redesign.

Does NetBramha have other billion-dollar enterprise clients beyond SIS?
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Yes - SIS sits alongside Emaar (property worth $1Bn+) and Yubi (unicorn-valued fintech) as NetBramha's clearest large-enterprise, high-valuation credentials, spanning security services, real estate, and corporate debt as three unrelated industries unified by scale and operational complexity.

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