Emaar ONE was created to unify multiple offline and disconnected property management processes into a single digital platform.
The mobile app enables customers to manage payments, handovers, service requests, construction tracking, and document access within one seamless experience.
Our mission was to redesign Emaar’s property ownership experience by integrating five disparate offline processes into a seamless, scalable digital ecosystem that enhances transparency, convenience, personalization and discoverability for Emaar customers.
by bringing discovery, payments, handovers and service into one mobile app.
designed with consistent visual language and comprehensive service redesign.
through streamlined communication, transparency and end-to-end process integration.
introducing new, intuitive ways to interact with the platform.
Mobile screen showcasing property details with custom icons for features, amenities, and navigation clarity.
Mobile app UX enabling document uploads and real-time construction updates for seamless property management experience.
Custom icons designed to represent property features, improving clarity and visual communication across the interface.
A premium visual language with custom illustrations and typography enhanced clarity for a global audience.
Mobile screen showcasing property details with custom icons for features, amenities, and navigation clarity.
Mobile screen showcasing property details with custom icons for features, amenities, and navigation clarity.
Mobile app UX enabling document uploads and real-time construction updates for seamless property management experience.
Mobile app UX enabling document uploads and real-time construction updates for seamless property management experience.
Custom icons designed to represent property features, improving clarity and visual communication across the interface.
Custom icons designed to represent property features, improving clarity and visual communication across the interface.
A premium visual language with custom illustrations and typography enhanced clarity for a global audience.
A premium visual language with custom illustrations and typography enhanced clarity for a global audience.
We transformed Emaar’s fragmented property management ecosystem into a unified digital experience bringing multiple services, stakeholders, and customer touchpoints into one seamless platform.
property ownership experience
visibility across property journeys
and simplified interactions for customers
Profile management, secure access, and real-time service tracking designed to give Emaar customers clarity, control, and confidence across their property journeys.
Mobile app screens for login, profile management, and technician progress tracking within property experience.
Information architecture defining tree maps, content models, and structure for scalable Emaar One experience.
User flow mapping detailing step-by-step property journey from discovery, onboarding, to management interactions.
UX audit identifying gaps in visual hierarchy, navigation, and task prioritisation to inform the redesign of Emaar ONE’s dashboard experience.
Mobile app wireframes defining structure, navigation, and interaction flows for core property management experience.
Translating wireframes into refined visual design with hierarchy, typography, and structured UI components.
Reviews and ratings reflecting positive user feedback and improved satisfaction.
Recommended Next
Redesigning the digital purchase experience for conversion & engagement
