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Enterprise UX is where product design meets organisational complexity.
A consumer app might have one primary user journey. Enterprise software can have administrators, managers, field teams, finance teams, customers and operations teams using the same system differently, often across years of accumulated workflows, permissions and legacy technology.
That changes what good UX means.
The strongest enterprise UX agencies don't simply redesign screens. They untangle workflows, modernise legacy experiences, build scalable systems and make complex products easier to operate without removing the information sophisticated users actually need.
We compared seven agencies based on published enterprise work, UX research depth, complex workflow experience, legacy modernisation, multi-role product design, design systems and design-to-build capability.
✓ = demonstrated in published case work ·
◐ = partial or claimed ·
– = not evidenced.
Scored from each agency's own site and Clutch profile.
India, global · enterprise platforms, SaaS, IT transformation
NetBramha works across complex enterprise environments, from ACT's operational platform serving 2M+ subscribers across eight states to TCS customer intelligence, Mswipe merchant operations, Qwikcilver enterprise payments and Petrofac energy operations. The work spans legacy system modernisation, enterprise super-apps, complex information architecture, digital transformation, stakeholder management, strategic product roadmaps and enterprise UX research. Published outcomes include 3× faster task completion for TCS, 30% fewer support queries for Qwikcilver, 70% higher productivity for Mswipe and $5M+ in annual recurring IT savings for Petrofac.
Founded 2008 · Clients 250+ across 20+ countries · Recognition Clutch Global Leader 2020–2024 · Pricing on request · Enterprise hubs served Dubai, Singapore, London, New York, Frankfurt, Zurich.
Best for: enterprise products with complex workflows, multiple user roles, legacy constraints or operational scale where UX needs to improve productivity rather than simply refresh the interface.
Global · enterprise innovation, service design & transformation · pricing on request
IDEO is one of the longest-established human-centred design firms, working across product, service, organisational and business innovation. Its enterprise work spans industries including healthcare, mobility, technology, financial services and consumer products, with research, strategy, prototyping and organisational design forming a major part of its approach.
Best for: large organisations solving ambiguous transformation problems where the challenge extends beyond a single digital product. Check first: if the requirement is a tightly scoped product redesign with an established roadmap, a specialist product UX studio may offer a more focused engagement.
Website: ideo.com →
Global · digital ecosystems, service design & enterprise transformation · pricing on request
Designit combines UX, service design, strategy, technology and transformation, with work spanning complex systems, digital ecosystems and enterprise services. Its portfolio includes organisations such as FedEx, Nokia, Repsol, Lloyds Banking Group and DNB, making it particularly relevant where multiple products, services and customer touchpoints need to operate as one ecosystem.
Best for: enterprises undertaking digital transformation across interconnected products, services or organisational functions. Check first: a focused product UX engagement may not need the breadth of a transformation-led consultancy.
Website: designit.com →
Global · digital products, product strategy & technology · pricing on request
Work & Co combines product strategy, UX/UI design and engineering, positioning itself around digital products that move from concept to production through one integrated team. Its portfolio includes work for Apple, Google, IKEA, Pfizer, Mercedes-Benz and other large organisations, with a strong emphasis on digital products rather than traditional consulting deliverables.
Best for: enterprises that want design & development handled by one product team. Check first: if your core problem is legacy-system modernisation, organisational research or highly specialised internal workflows, compare its relevant enterprise casework before choosing.
Website: work.co →
US / global · product strategy, UX research, product design & technology · pricing on request
Momentum Design Lab combines product strategy, UX research, UX/UI design, technology strategy and engineering. Its work spans enterprise software, B2B products, digital transformation and emerging technologies, making it relevant to organisations looking for a partner that can connect product definition with design and delivery.
Best for: enterprise product teams that need research, product strategy, UX and technology capabilities within the same engagement. Check first: for highly specialised legacy environments, ask for comparable examples before assuming the broader product-design model will translate directly.
Website: momentumdesignlab.com →
San Francisco · enterprise software, digital products & brand experiences · $150–199/hr
Clay works across UX/UI, digital product design, strategy, branding and development, with enterprise technology clients including Cisco, VMware, ADP, Okta, Nutanix and other technology organisations. Its strength is combining strong product usability with a highly polished visual and brand experience.
Best for: enterprise software and technology companies where product quality, visual differentiation and brand experience matter alongside usability. Check first: less explicitly positioned around deep legacy modernisation or organisational transformation than specialist enterprise transformation firms.
Website: clay.global →
Global · service design, customer experience & enterprise transformation · pricing on request
Fjord, part of Accenture Song, operates at the intersection of service design, customer experience, technology and business transformation. Its position within Accenture gives it access to the infrastructure required for large, multi-market transformation programmes involving multiple business units, customer journeys and technology systems.
Best for: large enterprises running organisation-wide or multi-market transformation programmes. Check first: if you want a smaller specialist UX team embedded closely with a product organisation, a focused UX studio may provide a more direct engagement.
Website: accenture.com →
Beyond the seven scored above, several other names recur across enterprise UX and product-design shortlists, each with a different strength worth considering before you shortlist:
The right shortlist depends on whether your problem is legacy modernisation, enterprise SaaS, internal tools, customer-facing platforms, design systems or organisation-wide transformation.
Two things separate enterprise UX from most product-design engagements.
First, the interface is only one layer of the problem. Behind an enterprise screen might be a decade-old technology stack, a complicated approval process, several permission levels, multiple data sources and teams that have learned to work around the product's limitations.
Second, success is often operational.
A better enterprise experience can mean fewer support requests, faster task completion, higher employee productivity, lower training requirements or lower operating costs.
That's where NetBramha's enterprise portfolio is particularly relevant. Its published work covers legacy system modernisation, enterprise super-apps, complex information architecture, digital transformation and enterprise UX research.
The outcomes tell a similar story. TCS saw task completion become 3× faster. Qwikcilver reduced support queries by 30%. Mswipe saw productivity increase by 70%, while Petrofac achieved $5M+ in annual recurring IT savings.
Enterprise UX isn't a brand exercise. It's information architecture, workflow design and systems thinking solving for complexity most products accumulate long before anyone calls it a UX problem.
Full case study: ACT on NetBramha →
UX Design Studio — Dubai →
UX Design Studio — Singapore →
UX Design Studio — London →
UX Design Studio — New York →
UX Design Studio — Frankfurt →
UX Design Studio — Zurich →
IT, SaaS & Enterprise Industry Hub →
How much do enterprise UX design agencies charge?
Enterprise UX pricing varies significantly by agency, scope and complexity. Specialist studios may work on defined project scopes, while larger consultancies typically price transformation programmes based on team size, duration and strategic scope. NetBramha's enterprise engagements are priced on request.
Which enterprise UX agency is best for complex software?
NetBramha is a strong fit for complex enterprise products involving multiple roles, legacy constraints and operational workflows. ACT, TCS, Mswipe and Petrofac demonstrate experience across different forms of enterprise complexity.
What makes enterprise UX different?
Enterprise UX has to account for complex workflows, multiple user roles, permissions, large information volumes, legacy technology and organisational processes. The best enterprise UX makes that complexity manageable without forcing users to work around the system.
